Sunday, March 8, 2009

Cannot Update AntiVirus Software or Surf AntiVirus Websites

Symptoms

I have got problem with updates, I think there is new kind of virus type that effecting computer to browse Windows update-antivirus web page update even to open all other antivirus sites at the same time.

It modifies the network settings so that all antivirus sites and windowsupdate.microsoft.com points to 127.0.0.1 -- naturally, any attempts to browse, even with the all might ff, is for naught...the DNS and hosts files are ignored.


All local A/V programs and Spyware software are denied access to download updates. I can not even get Trend Micro or several other common online virus scans to install the proper instructions to run.

Blocks ALL update sites; windows, avg, anything. But allows for browsing no problem. The windows updater page redicts to a "page no found", everything else just gives some sort of "failed to connect" message.

It blocks access to ANT site with the words anti-virus, security, removal, etc...as 'thecoat' stated above: "The malware is intercepting windows DNS resolutions at the highest levels".My computer has also been blocked for over a week now, windows update blocked, antivirus update blocked, fix it pages and HIJACK fixes all blocked, Even SYSTEM RESTORE is blocked!
the HP tools I burned onto a CD that is supposed to boot the computer is also blocked.

Causes
The chances of this being a virus is low.
The chances of this being non-viral malware is extremely high.

Resolution
I was able to clean it up with one run of Trojan Remover available from here:


[Download Now]



It's a free 30 day trial. Update it first, Worked like a charm!

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